Hospitality

Providing the Best in Hotel Operations Management.

Expert Hotel Operations Management

As a premier hotel management company, it is our goal to anticipate and exceed the needs of our clients and their guests. Our management approach is to assemble the best hospitality professionals for every position at every property, and then provide the support and expertise required to ensure positive results for our developers, owners and operators. Whether for a newly built or existing asset, New Era is poised to be your strategic partner for success in the highly competitive hospitality industry.

Hotel Management, Hotel Management Company, Hotel Management Companies, Hotel Management Consultancy, Hotel Management Services, Hotel Property Management Companies, Hotel Operations Management

Our Team Sets the
Course For Success

New Era’s hospitality division provides quality hotel operations management services that hotel owners and operators rely on. Built on a culture of accountability and empowerment, our operating procedures encompass all the vital functions performed at every property — marketing, housekeeping, front desk, client relations, and maintenance.

Involved on a daily basis with each individual hotel property, our team sets the course for success. Our area managers work with property General Managers, property owners and hotel brand to plot strategy, monitor performance, foster continuous improvement and ensure overall profitability and brand compliance.

Our Key Operating Elements:

  • Development of operating budgets

  • Monthly quality inspections and quality monitoring

  • Implementation of Standard Operating Procedures

  • Development of the “Hospitality Spirit” within a property

  • Coordination of service agreements, permits and licenses

  • Productivity monitoring and labor analysis

  • Property profit and loss reviews

  • Capital plan or renovation

  • Development of rate and yield Strategies

  • Compliance with all brand policies

  • Guest satisfaction analysis

  • Associate development

Ready To Get Started?

To get started with your project or inquiry, please feel free to reach out to our team by filling out our contact form. Whether you have questions about our services, want to discuss a potential collaboration, or simply need more information, we are here to help. Contact us today and take the first step towards turning your vision into a reality.